Shipping and Returns
Standard shipping is delivered by Australia Post within a week, around 4-7 business days. All Australian orders are shipped using Australia Post with a tracking number provided.
Express Shipping is also delivered by Australia Post within 2-3 business days.
Shipping to the USA
International Parcels will take around 7-14 days. If you have any questions regarding your order, please contact our support team HERE.
Returns & Exchanges
For return or exchange requests please contact our support team HERE. If you require an exchange, please note that exchanges are subject to online availability.
We do not offer returns or exchanges simply for change of mind. We are more than happy to exchange your item if there is a notable problem or flaw with your purchase. Generally, we will request photos or a video of any issues. All goods must be returned in their original condition unwashed. All return and exchange shipping costs are the responsibility of the customer.
BOOBAG assumes no responsibility for items that are lost. We highly recommend using a traceable shipping service. Please contact our support team HERE if you are unable to track your item.
NOTE: Once your parcel is shipped, we are no longer responsible. We do not provide any refunds for lost packages. Due to Covid-19 restrictions, there may be delays in receiving your package.